在与顾客打交道时，项目经理应该：()

Which of the following is true？

A team member comes to you (the project manager) privately and informs you that an employee of your customer is making unwelcome advances . The team member has repeatedly requested that this person stop, but the advances continue . What is the BEST course

质量功能展开过程是用来（）

Delphi技术的主要特征是：（）